Need to contact the support team? 🍒
We respond to emails within 6 busness days due to high demand, at the moment. 

For B2B/retailer please use the following contact info 🙋‍♀️
b2b@kongessloejd.com

Got a PR request? Please write pr@kongessloejd.com

Opening hours for customer service:  

Monday 09:00 AM - 05:00 PM CET  
Tuesday 09:00 AM - 05:00 PM CET  
Wednesday 09:00 AM - 05:00 PM CET  
Thursday 09:00 AM - 05:00 PM CET  
Friday 09:00 AM - 16:00 PM CET

Konges Sløjd Webshop

Konges Sløjd.com - USA

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:<ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style="margin:0in;text-align:justify;line-height:24.0pt;font-size:16px;font-family:&quot;Palatino Linotype&quot;,serif;">Your order number.</li><li style="margin:0in;text-align:justify;line-height:24.0pt;font-size:16px;font-family:&quot;Palatino Linotype&quot;,serif;">Photos of the item(s), packaging, and shipping label.</li><li style="margin:0in;text-align:justify;line-height:24.0pt;font-size:16px;font-family:&quot;Palatino Linotype&quot;,serif;">A description of the issue.</li></ul>We will work with you to provide an appropriate remedy, which may include replacement, refund, or store credit, depending on availability and circumstances.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:. We will work with you to provide an appropriate remedy, which may include replacement, refund, or store credit, depending on availability and c

My order arrived with something faulty, missing or wrong. What happens now?

Orders

I haven't received my order confirmation. What should I do?

What if I want to exchange my order?

What if my order is returned to sender?

Can I modify my order once it's been placed?

Do you offer price adjustments?

Gift cards

Where do you ship?

What are your shipping timelines?

How much does it cost to ship my order?

Shipping

What Is Your Return Policy?

How to Start a Return

Claims

Claims & Returns

How often do you release new products?

When will you be restocking?

How do I fold and straighten out my beach tent?

How do I use the swim vest?

How do I open my travel suitcase?

Can I buy spare parts for my Konges Sløjd products?

Product FAQ

Organic cotton

Recycled polyester

Bionic-finish® eco

Rainwear

Responsible down standard (rds)

Thermolite®ecomade all season technology

GOTS - global organic textile standard

FSC – forest stewardship council

Oeko-tex®standard 100

Amfori BSCI

UN global compact

Materials & Certifications

General Size Guide

Thermo, Welly & Brume Boots

Swim Shoes

Sable Sandal

Sun Sandal

Sizing & Size Guides

My order arrived with something faulty, missing or wrong. What happens now?Updated 17 hours ago